Terms and Conditions

Updated April 2017

Legal Disclaimer
Animal communication and all other “psychic” readings are for entertainment and self-development purposes only. Energy therapies are for entertainment and stress-relief purposes only. I do NOT diagnose, treat, or cure any medical conditions for animals or people, nor do I “predict” future outcomes. I will do everything in my power to provide a helpful, meaningful experience for you, but please understand that results cannot be guaranteed.

I am also NOT responsible or liable for adverse consequences of actions and decisions you make based on information provided to you in a session or interpreted by you from my programs, e-books, blog posts, or other resources. Always use personal discretion, remembering that you are ultimately the deciding force of whatever you choose to take action on.

Minimum Age of Participation
Anyone under the age of 18 will not be permitted to participate in a session or program without immediate parental supervision unless express parental consent is provided in writing.

Third-Party Sessions
The scope of our work together will remain limited to you, your personal companion animals, and other animals with whom you have permission to connect. You may not participate in any session or program on someone else’s behalf. While I will help you find ways to cope with or address the influence of another party, I cannot provide insight on another person’s choices or actions.

Denial of Service
I reserve the right to deny service to you if I feel I am unable to fulfill your request, that our intentions are not aligned, or that it is not in our highest good for us to work together.

Appointment Reschedules
If you cannot keep your scheduled appointment, kindly notify me at least 12 hours in advance of your appointment’s scheduled start time. I allow an appointment to be rescheduled within 12 hours of the scheduled start time due to emergency or other unforeseen circumstances on ONE occasion. If you need to reschedule on short notice more than once, late cancellation consequences will apply (see policy below).

Appointment Cancellations
If you desire to cancel your session for any reason, a full refund will be given provided you notify me at least 24 hours in advance of your scheduled start time. I reserve the right to retain 50% of fees paid on cancellations made within 24 hours of the scheduled start time and 100% of fees paid for missed appointments.

Products and programs carry their own cancellation policies, which will be explained in the Frequently Asked Questions section of their respective pages.

Refunds
I bring my heart and soul to each session I facilitate, program I lead, and product I create. Your compensation acknowledges not only the time I spend with you and/or the value of the item you purchase but also the time, effort, and resources I've spent learning and preparing to offer it. Therefore, I do not give refunds for services after they have been completed. However, it is also important to me that you are satisfied with our work together. If you are not satisfied for any reason, please reach out to me so I can aim to make things right for you.

Products and programs carry their own refund policies, which will be explained in the Frequently Asked Questions section of their respective pages.

Code of Ethics
Please click here to read more about my heart-centered business principles.

Privacy 
I respect your privacy the same way I value my own. While I cannot foresee and prevent every data security risk, I take reasonable measures to protect your information, including subscribing to a website security service, applying enhanced security features on my e-mail and other client management platforms, and utilizing only secure and reputable payment portals.

E-mail List
You will be added to my SPAM-free e-mail list if you take advantage of a free offer, join a course, make a purchase with me, or opt in directly. If you'd prefer not to receive occasional e-mail messages from me, you may unsubscribe at any time, however, doing so may interrupt your delivery of course-related messages.

Client Confidentiality
All sessions and client data I collect remain confidential. Information about my experience with your session may be shared (without details that would potentially identify you) on my website or in my classes or presentations for teaching and learning purposes. Additional information about your session will never be shared without your consent.

Affiliate Links
I use affiliate links on this site for select products and services I have personally used and found valuable. This means that, if you decide that these products and services may help you achieve your own goals, their owners and providers may thank me for sending you to do business with them with a small commission or a free or discounted service.

Jill of Ark is also a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com. When you click on a link to a product I recommend and decide to purchase it within 24 hours, I receive a small commission that does not affect the price you would normally pay through amazon.com.